Just a Minute with... Amanda Black
Job Title: Software Support Manager
Background: I graduated with a degree in accounting, followed by post-graduate studies in Information Management whilst working in different roles within local authority departments. I trained as a Business ERP Consultant in the Netherlands with Baan, and then worked on several long-term projects throughout Europe and the UK. I spent a couple of years in the accounts department at Halfords Headquarters before returning to consultancy for Sage. Consultancy and motherhood was a difficult mix, so that’s when I moved to Support, providing remote assistance for Sage business users. In 2010 I joined Blue Rock Systems as a homeworker, supporting Intact products. In 2017, I became Software Support Manager for Intact and have been in this role ever since.
First app checked in the morning? News, every day.
What is your favourite travel location? Luxor, Egypt.
Are you a coffee or tea person? Tea at home...coffee when out!
What three items would you take to a deserted island? Probably three books.
What do you love about the job? Without a doubt it’s the people I work with, plus the fact that every day is a “school day”!