The Secrets of Good Customer Relationship Management
How effective is your current customer relationship management (CRM) software? Is it ...
Digital Transformation: Tools and Techniques for Managing Change in the Retail and Merchant Sector
Even before the coronavirus pandemic, the retail and merchant industry was going through ...
In conversation with Gary Brookshaw, UK Product Director, Intact
During the year, we caught up with Gary Brookshaw, our UK Product Director to ask him a ...
What is Demand Forecasting in Supply Chain Management?
Demand forecasting is a means of estimating what customer demand will look like in the ...
A Guide to Preparing Staff and Managing Resources at Key Seasonal Times
Annual events such as Christmas are a lucrative proposition for businesses in the retail ...
10 Key Areas Modern ERP Software Can Impact Your Business
Some traditional ERP packages have technology architectures that date back to the late ...
Everything You Need to Know About APIs (In English, Not Jargon)
As businesses look to interconnect their technology platforms to prevent duplication and ...
The Benefits of Modern POS and What It Can Do For Your Business
Point-of-sale (POS) technology has advanced rapidly in recent years, moving far beyond ...
A Guide to Managing Customer Expectations in Times of Uncertainty
As the coronavirus pandemic, Brexit bureaucracy, and global gas supplies continue to ...