Intact Interact: Where User Experience Drives Innovation
In this video, our customers highlight the value of face-to-face user networking at our Intact Interact event. They emphasised learning from peers' experiences, discovering system capabilities, and identifying future enhancement opportunities. Their feedback reveals how the event facilitated knowledge sharing and driving innovation through direct user engagement.
Highlights include:
Enhanced Scalability:
“Had I not seen the five or six key people up here telling me that these things are normal and here’s the enhancements, I wouldn’t even know they were normal. So, that’s been a really good thing about today. It’s not about cost, it’s about cost saving for the future.”
Networking:
“You are getting to network with actual users of the system who won’t hold back and will tell you about their experiences and I think that’s great.”
“At the moment, we’re only scratching the surface of what we can do for our company. Going forward, there’s lots that we’ve learned today that we can utilise.”
“Plenty of food for thought for future opportunity of bringing it even further developing Intact within our company. The credit card integration is something we’ve looked at and discussed here already and are going to take that back home today and try and develop even further.”