Customer support
Committed to your
long-term success
Our dedicated Customer Success Office are on hand to ensure your system is consistently delivering superior results.
From account management to online resources, remote diagnostics and Program Update Cover (PUC), our aim is to enable the smooth operation of your business, minimise down time and maximise productivity.
For valuable tips, troubleshooting guides, access to our training academy, and more, dive into your dedicated online learning portal.
If you can’t find the answer to a question, simply log a ticket to our helpdesk platform. For urgent enquires, you can call us, but having a helpdesk ticket number before you call will expedite your response time.
Level up your expertise
Your Intact iQ or Intact Xline online learning portal is your central location for all Intact related information. From its vast knowledge base to training videos, documentation, manuals, release notes, and more, it’s all there in your Hub. In one place. And at your fingertips.
Updated constantly, your solution hub provides you with the learning resources to extract more value from your Intact solution. It’s also a great resource to onboard new staff with ready access to all of our training manuals and the e-learning academy video courses.
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