Intact implementation process
We’re in this together
Implementing a solution that extends end-to-end across your business cannot be achieved in isolation. By working together, in partnership with you, our team delivers a perfect fit solution that enables your business to operate at its best.
How we work
- We build strong, collaborative working relationships
- We listen and learn about your business – look at where it has come from, where it is going and how your business relationships are supported by technology
- We openly share our industry expertise, look for better ways to do things and challenge your thinking
- We apply our system knowledge, industry expertise married with our joint understanding of your project objectives to design a solution that best suits your business.
- Business process review
- System design
- Pilot phase
- User acceptance testing
- Operational readiness
- Go live
Business process review
It all starts here. We spend time understanding how your business operates. What’s working? What needs improving? This enables both teams (yours & ours) to design & sign off on a scope of works for your project. From here we can map out your project journey with accuracy & clarity.System design
Our team designs & builds a business software solution that’s the perfect fit for your business. The outputs from phase one form the basis for how your system should be configured to reflect your settings, forms designs, reports, process workflows, and ledger settings. During this phase, individual user/role/company interfaces are personalised.Pilot phase
To ensure adequate functionality is in place for go-live, your consultant will lead each department head through their business processes in Intact. This is done in test mode using sample transactions.User acceptance testing
To enable a smooth transition to your new system, your project team get to use the system. This is your opportunity to get first-hand experience with the system & note any revisions. We encourage you to ask questions & gain a deep understanding of the software & how it is configured to support your business.Operational readiness
Now that the system has been checked, piloted & tested by your project team, we prepare your business to transition to your new system. This entails a final check & tidy of your system and sign off on items such as forms & screens. We also ensure sufficient end user training has taken place & that all hardware/ printers are in place.Go live
You officially ‘go-live’ once we have completed the detailed implementation plan. Our Pro-Serve Consultant Team is onsite assisting and monitoring your success with the solution and providing any necessary assistance to ensure business operations are not disrupted.
“Our screens have been specifically set up to look very much like what we were used to so end users could understand that key processes were exactly the same as before.”
“Thanks to the persistence and help from the guys in Intact, our go-live was seamless and we bedded in very, very quickly.”
“Our implementation process was seamless. Day one we opened up and were trading straight away that morning with minimal problems.”
ERP software
that’s built to last
We understand that a growing business changes and evolves. We are always here to offer technology, consulting, training and advice on getting the best from your system.
We recommend a system review at least once a year to identify areas for potential improvement through version upgrades, new modules, more efficient processes or additional training.
