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Interact 2024 stage view
Catherine Cane02-Dec-2024 13:49:512 min read

Interact 2024: Connecting, Inspiring, and Empowering our Customers

As part of our customer-first approach, Intact welcomed valued customers and industry partners to two key events across the UK and Ireland this month. Set in the prestigious venues of St George's Park in the UK and Croke Park in Dublin, Interact created a dynamic space for customers to explore our latest innovations and build meaningful industry connections.  

Sinead O'Callaghan - Intact support

Our action-packed agenda combined hands-on learning, best practice tips and tricks with valuable networking opportunities. Customers explored dedicated module booths featuring Hardware and Cloud, inDocs, Access, Cliqx, and Business Metrics, while our Genius Bar provided one-on-one consultations with technical experts. Beyond our team's insights, the collaborative atmosphere encouraged peer networking, where customers shared real-world experiences and creative solutions.  

The true highlight of both days was the unveiling of GenetiQ, presented by Gary Brookshaw, Intact's Product Director, and Robbie McEnteggart, iQ Technical Strategist. This groundbreaking cloud-native evolution of the iQ platform marks a major milestone in Intact’s commitment to innovation and technological excellence. The announcement sparked significant excitement among attendees, emphasising its importance as a transformative step for the platform's future. 

Gary Brookshaw speaking

 

After a day of technical sessions, Q&As, and networking, the evening session offered attendees a chance to unwind. With live music, great street food, and relaxed networking opportunities, attendees could connect in a more casual setting, continuing conversations and building relationships beyond the conference halls. Our evening guests unleashed their competitive spirit with football and car race simulators, air hockey, arcade games, and giant Pac-Man - sparking some hilarious rivalries and bragging rights! 

Our events also featured top industry partners, including AFD, Clover, Elavon Financial Services, Enterprise Imaging Systems, Experlogix, Granite Digital, and Webstraxt. These partnerships enriched the event experience, providing attendees with broader insights and collaborative opportunities. 

“Helping organise these events for Intact has been an absolute pleasure and seeing them come to life was incredible.” says Stacey Wallington, Community Engagement Manager, "These weren't just events for us - they were all about bringing our customers together, giving everyone the chance to get to know us and each other on a more personal level. We wanted to create a real sense of community and show how much we value our amazing customers. Above all, we strived to combine practical learning with meaningful networking in an inspiring setting.” 

Stacey Wallington middle
Intact Staff speak with clients
Interact event genius bar
Intact Software employee helps customer

Interact UK and Ireland proved to be pivotal moments of connection and learning for our customer community, reflecting our commitment to customer collaboration and continuous improvement. By bringing together our customers, industry partners, and Intact staff experts, the events demonstrated our company's belief that the most powerful innovations emerge from close, meaningful interactions with those who use Intact’s technology every day.  

With engaging talks, interactive module booths, and networking opportunities, Intact shows why it remains a leader in customer centric technology solutions. Our Interact events were not just about showcasing products, but about building a vibrant, supportive community that drives mutual growth and success. 

We want to say a heartfelt thank you to our sponsors, partners, and customers who made our Interact 2024 a resounding success. 

 

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Catherine Cane

I joined Intact’s marketing team in October 2023. My academic journey began at the University of Liverpool, where I studied English language and literature. Feeling that one degree wasn’t enough, I stayed and earned a Master's degree in creative and critical writing. During my studies, I wrote for various platforms, including a student newspaper and a famous Liverpool attraction. I knew I wanted to pursue a career where I could write daily, leading me to explore the world of content marketing. At Intact, I compile and write content for our website, upsell campaigns, customer newsletter, and manage our social media channels. The best part of my job is the opportunity to interview colleagues, seeking their insights and knowledge for valuable content, and that each completed task is followed by ten uncompleted ones. Outside of work, I’ll be at the gym, out for a run (jog), or exploring markets in London with friends.

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