Q: What is GenetiQ Access?
A: GenetiQ Access is a mobile app that gives your team real-time access to key business information from your GenetiQ system, anywhere and anytime.
Q: Does it work offline?
A: Yes, the app works offline and syncs data when connected.
Q: What devices can it be used on?
A: It's compatible with both iOS and Android devices, including smartphones and tablets.
Q: Can I customize the app for different roles in my company?
A: Yes, you can tailor the app's functionality based on job roles, such as sales, deliveries, warehousing, and management.
Q: How can my sales team use this app?
A: Sales reps can access customer information, check inventory, place orders, and update CRM entries on the go.
Q: What features are available for delivery drivers?
A: Drivers can access delivery lists, use map navigation, capture signatures and photos for proof of delivery, and note any exceptions.
Q: Can managers approve processes through the app?
A: Yes, managers can approve key processes, such as confirming prices on orders, with a simple swipe action.
Q: How does it help with inventory management?
A: Warehouse staff can view real-time stock levels, check outstanding orders, and make stock adjustments directly in the app. More stock management features are being created all the time.
Q: How future-proof is the GenetiQ Access mobile app?
A: GenetiQ Access is built using the latest technology, making it ready to adapt to future technological developments. This design ensures that your business can easily take advantage of new features and capabilities as they become available.
Q: Is there a way to handle employee expenses?
A: Yes, employees can submit expenses and attach receipt images through the app.
Q: How secure is the data in the app?
A: The app connects directly to your GenetiQ system, ensuring data security and real-time updates.
Q: Can we integrate it with our existing GenetiQ system?
A: Yes, GenetiQ Access is designed to work seamlessly with your GenetiQ system.
Q: Is training required to use the app?
A: The app is designed to be user-friendly, but some basic training may be helpful to maximize its benefits for your team.
Q: How can this app benefit a lumber and building materials supplier?
A: It can improve efficiency by providing real-time access to inventory, customer information, and order status, enabling better customer service and streamlined operations.
