Frequently asked questions
Q. What is GenetiQ Nexus?
A. It's a module that uses "If This Then That" technology to automate business rules and processes, allowing you to manage by exception.
Q. How does Nexus help improve productivity?
A. It automates routine tasks by creating chains of conditional statements, freeing up time for staff to focus on more important issues.
Q. Can Nexus help enforce business rules?
A. Yes, it allows you to set up automated triggers to ensure core business rules and processes are followed consistently.
Q. What types of actions can Nexus automate?
A. Nexus can automatically warn, prevent, highlight, notify, hide, and authorize actions based on pre-set criteria.
Q. Can Nexus be customized for different users or departments?
A. Yes, you can set up controls for specific individuals, roles, departments, or the entire organization.
Q. How does Nexus help save money?
A. It allows you to build in checks and rules that previously required paid consultancy time, lowering your total cost of ownership.
Q. What's an example of how Nexus could be used in LBM?
A. If a purchase order exceeds pre-defined limits, Nexus can automatically send an authorization request.
Q. How can Nexus assist with customer management?
A. It can automatically put new customer accounts on credit hold until their creditworthiness is evaluated.
Q. Can Nexus help with order processing?
A. Yes, it can prevent orders from being picked and shipped if an account is on hold, or highlight orders due for dispatch.
Q. Is Nexus flexible in terms of rule creation?
A. Yes, rules can be assigned to any property within GenetiQ and can be added or removed by you at any time.
