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Fiona McGuinnessMar 18, 2025 11:30:35 AM9 min read

The power of integrated building supply software

Are you running your business with paper records, spreadsheets, or outdated systems? Many businesses in the building materials industry have relied on these familiar methods for years. But if you're starting to notice more orders getting lost, inventory counts that never seem right, or customer information scattered everywhere, these pain points are signals that it's time for a change.

The best building supply software for your business is a modern ERP system that connects all parts of your operation—from sales and inventory to purchasing and accounting. This unified approach eliminates information silos and ensures everyone works from the same real-time data.

91%

of medium to large businesses use ERP software.

Integration across departments is critical for operational efficiency.

(Panorama Consulting Group)

Your ideal system should have all the important features you need. This includes financials, rebate management, ecommerce and more. It should also let you add specialised software for your industry. For example, you might need software for estimating windows and doors.

The simple fact is that when your core system connects all departments and works well with third-party apps, you build a strong foundation. This foundation helps growth without making things more complicated.

Seamless connectivity makes your order process easier. It provides teams with accurate real-time data. This helps with precise inventory management. It also allows for quick customer service that clients notice and appreciate.

Businesses using ERP systems see a 23% increase in operational efficiency. 

Integrated processes eliminate redundancies and streamline workflows.

(Panorama Consulting Group)

Let’s dig a little deeper into the benefits of a fully integrated building supply software for your business.

 

Key benefits of business software integration

Linking your software systems can greatly improve your daily operations. It helps solve problems and increases efficiency in your building materials business.

 

Better data quality and consistency

Your business data is one of your most valuable assets. Without properly connected systems, you risk compromising the quality and reliability of this information. When your systems are integrated, information entered in one place automatically updates everywhere else. This means your team always works with accurate, up-to-date information.

"When customers say they need to combine their data, they often want a 'Single Source of Truth.' This means having a clear and consistent view of data across all systems. It ensures that everyone in the organization uses the same accurate information."

It's about breaking down those data silos that hinder decision-making and operational efficiency." — Leigh Butler-Weatherley, Senior ERP Consultant

For example, when your warehouse staff updates inventory levels, your sales team sees the same information right away. Your marketing team can access the same customer data as your sales team. This helps them create better campaigns that boost sales of specific products. 

 

Streamlined processes

When information flows freely between your systems, many tasks can happen automatically. Order processing becomes smoother and faster when customer information and inventory data connect seamlessly.

In fact, a whole host of activities should occur as soon as a sales order goes through. From alerting the warehouse, to sending out an invoice, to emailing the customer with any relevant regulatory documentation.

For building materials orders, integration means customer requests move efficiently from sales to warehouse to delivery without manual re-entry at each step, reducing errors and saving time.

 

Lower costs and better resource use

System integration cuts down on manual data entry and other time-consuming tasks. This lets your team focus on more important work, like serving customers and growing your business.

With a single connected system, you may also save on storage costs and potentially eliminate some redundant software subscriptions. This means fewer vendors and support contracts to manage, significantly streamlining your technology infrastructure.

 

Improved security

Managing security across multiple disconnected systems is challenging for any organization. When your team uses several different programs with varying security levels, your business information becomes more vulnerable.

Connected systems allow you to implement consistent security measures across your entire operation. You can better control who has access to specific information and track when and how your business data is being used.

Moving your systems to the cloud—where your data is stored and processed on remote servers managed by specialized providers rather than on your local computers—offers additional benefits.

Cloud solutions not only reduce hardware and maintenance costs but typically provide enhanced security measures that would be expensive to implement yourself. This centralized approach makes it easier to protect sensitive customer and business information.

Cloud ERP adoption grew by 21% in 2024. 

Businesses are shifting from on-premise systems to scalable, cloud-based solutions.

(Gartner)

Enhanced mobility for your team

Building materials businesses operate across multiple locations—warehouses, delivery routes, and job sites. Modern ERP systems with mobile capabilities keep your team connected everywhere they work.

With secure mobile access, your staff can check inventory and process orders from anywhere. They can also capture signatures and view customer history. Delivery drivers can improve their routes. Sales representatives can close deals right at the site. Warehouse staff can update inventory counts using barcode scanning.

Mobile functionality improves operational efficiency while transforming customer engagement by providing immediate answers and solutions, building loyalty that drives repeat business.

 

Room to grow

As your building materials business expands, your technology needs to grow with you. Disconnected systems often become bottlenecks that limit growth, especially as the cost of maintaining multiple outdated systems increases.

Integration allows your systems to share resources efficiently and scale up together as your business grows. Before looking for outside solutions, check what extra modules your current software vendor offers. They may have features that meet your needs. These native add-ons typically provide the most seamless integration experience.

If vendor modules do not meet your needs, consider systems that use REST APIs. REST APIs are standard ways for different software to share information easily. These APIs make it easy and affordable to connect new third-party apps that help your business. You won't need costly custom development work.

Getting your main business system right is essential. Choose one built for building materials companies that includes all the basic features you need right now. Make sure it lets you add new tools as your business grows and can easily connect with other helpful software. This approach gives you the flexibility to adopt new technology and improve customer service without technical roadblocks slowing you down.

"The ability to seamlessly integrate with other systems was an important consideration for us. We don't know what technology shifts are on the horizon. We needed to invest in an ERP system that can easily integrate with any current or future 'best of breed' solutions we use to ensure we retain a cohesive, central hub to run the business." Mark Atkinson, Director, Building Supply Company

 

 

Before You Start Connecting Your Systems

 

Before starting a systems integration journey, check your current software capabilities. Look at your strengths and weaknesses. Find out if your existing ERP system can easily add new technologies that could help your business.

This assessment may show that your current system can be improved, or that you need a complete replacement for future growth.Once you know your system can add new integrations, follow these steps for a successful journey:

  • Know your goals: Be clear about what problems you're trying to solve. Many businesses lose sight of why they're connecting systems in the first place.
  • Choose the right tools: Look for integration tools designed specifically for building materials businesses that address your unique industry requirements, like estimating software
  • Check compatibility: Make sure your existing systems can actually work together.
  • Clean up your data: Ensure your customer information, product details, and other data are correct and consistent. Do this before connecting systems.
  • Prepare your team: Train your employees and explain how the changes will make their jobs easier.
  • Run a pilot test of your integration before rolling it out across your business. This identifies problems early and are easier to fix.
  • Plan for growth: Make sure your ERP system can grow as your business expands, incorporating new technologies as you need them.

 

Common Challenges When Connecting Systems

 

Connecting your different business systems isn't always smooth sailing. Here are some challenges you might face and how to overcome them:

  • Isolated information: Different systems often store information separately. Focus first on connecting your most critical business operations - typically inventory, sales, and accounting.
  • Older systems: Legacy software frequently struggles to connect with modern applications. Specialized partners can make custom links between old and new technologies. However, these solutions are often costly, take a lot of time, and need a lot of maintenance. The total cost often exceeds what you'd spend on a modern ERP system with similar built-in features or easy API integration. Modern systems eliminate complicated workarounds and provide a foundation that easily adapts to future technologies.
  • Data problems: Information might be formatted differently in each system. Clean and standardize your data before beginning the integration process.
  • Manual updates: Many systems require you to manually transfer information between them. Instead, look for an end-to-end solution that automatically synchronizes your critical systems in real-time. This makes sure that when something changes in one part of your business, all connected systems update right away. No one needs to re-enter data.
  • Cost considerations: While connecting systems requires investment, maintaining disconnected or outdated systems typically costs more long-term through inefficiencies, errors, and missed opportunities. Check your entire ERP system to see if it can grow with you. Determine if it can add new features when needed. If not, consider if upgrading would be better.
  • Resistance to change: Your team might be hesitant to adopt new technology or workflows. Involve important staff members early in the process. Focus on how the new technology will make their jobs easier.

 

Conclusion: Connect Your Business for Better Results

 

The building materials market is changing fast. Today's customers expect more, and competitors are stepping up their game. Connected business systems aren't just nice to have—they're necessary to stay competitive.

When all parts of your business work together through comprehensive building supply software, everyone benefits. Your team gets accurate information instantly. Your operations run more smoothly. And you can grow without outgrowing your technology.

Now is the time to look at your current systems. Whether you update what you have or start fresh with something new, connected systems pay off through fewer errors, lower costs, happier customers, and a business that's ready to grow.

Start by finding where disconnected systems are slowing you down. Then find a software partner who knows the building materials industry and can help you make the right choices.

Don't wait—your competitors aren't. Modern, connected systems are the foundation of successful building materials businesses today.

Check out our guide on "Best Lumber ERP Software: 8 Key Features for Your Business" to learn what to look for when choosing software for your lumber and building materials business.