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Intact Implementation Process

GenetiQ Implementation Process

Our consultants work directly with your project team to future-proof your business, facilitate your long-term goals and accelerate growth.

We’re in this together

Implementing a solution that extends end-to-end across your business cannot be achieved in isolation.  By working together, in partnership with you, our team delivers a flexible solution that enables your business to operate at its best.

How we work

  • We build strong, collaborative working relationships
  • We listen and learn about your business – look at where it has come from, where it is going and how your business relationships are supported by technology
  • We openly share our industry expertize, look for better ways to do things and challenge your thinking
  • We apply our system knowledge, industry expertise married with our joint understanding of your project objectives to design a solution that best suits your business.
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Tried and trusted process

30+ years developing and implementing industry focused ERP & business management solutions has shaped our proven Intact Implementation Process. It’s been engineered to deliver your project effectively, in the quickest time frame possible & the minimum amount of disruption.
  • Business Process Review
  • System Design
  • Pilot Phase
  • User Acceptance Testing
  • Operational Readiness
  • Go Live

Business Process Review

Business-process-reviewYELLOWWHITEIt all starts here. We spend time understanding how your business operates. What’s working? What needs improving? This enables both teams (yours & ours) to design & sign off on a scope of works for your project. From here we can map out your project journey with accuracy & clarity.

System Design

System-Design_YELLOWWHITEOur team designs & builds a business software solution that’s the perfect fit for your business. The outputs from phase one form the basis for how your system should be configured to reflect your settings, forms designs, reports, process workflows, and ledger settings. During this phase, individual user/role/company interfaces are personalized.

Pilot Phase

Pilot-Phase_YELLOWWHITETo ensure adequate functionality is in place for go-live, your consultant will lead each department head through their business processes in Intact. This is done in test mode using sample transactions.

User Acceptance Testing

User-acceptance-testing_YELLOWWHITETo enable a smooth transition to your new system, your project team get to use the system. This is your opportunity to get first-hand experience with the system and note any revisions. We encourage you to ask questions and gain a deep understanding of the software and how it is configured to support your business.

Operational Readiness

Operational-readiness_YELLOWWHITENow that the system has been checked, piloted and tested by your project team, we prepare your business to transition to your new system. This entails a final check and tidy of your system and sign-off on items such as forms and screens. We also ensure sufficient end-user training has taken place and that all hardware/printers are in place.

Go Live

Go-live_YELLOWWHITEYou officially ‘go-live’ once we have completed the detailed implementation plan. Our Pro-Serve Consultant Team is onsite assisting and monitoring your success with the solution and providing any necessary assistance to ensure business operations are not disrupted.
Timber Merchants

“Our screens have been specifically set up to look very much like what we were used to so end users could understand that key processes were exactly the same as before.”

Paul Pamment, Area General Manager CT Bakers Builders Merchant

“Our implementation process was seamless. Day one we opened up and were trading straight away that morning with minimal problems.”

Duncan Baker, Finance Director Bakers & Larners Dept. Store

“We couldn’t risk a long project that just didn’t work. We came in on time and on budget, so we made the right choice.”

Richard Hopkins, Managing Director Fargro
Infrastructure Solutions

Supporting Your Digital Transformation

An important part of your ERP deployment is the supporting technology you need to enable your digital transformation. Our team of professionals can advise and help you with your digital transformation ranging from role-specific devices to deployment methodologies and infrastructure.
Virtualized solutions On-premise virtualized computer power  
Cloud/hybrid solutions  In cloud or hybrid computer power options  
Business-specific equipment Point of sale equipment, warehousing and user equipment  
Security and compliance Cloud, perimeter, internal and device solutions  
Data resilience Backup solutions, disaster recovery and business continuity  
Managed services Optional managed services to ensure maximum up time and proactive maintenance  

ERP software
that’s built to last

We understand that a growing business changes and evolves.  We are always here to offer technology, consulting, training and advice on getting the best from your system.

We recommend a system review at least once a year to identify areas for potential improvement through version upgrades, new modules, more efficient processes or additional training.

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