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Merchant →

Manage your trade counter, ecommerce, remote teams, CRM, multi-branch and mobile warehouse.

Wholesale and Distribution →

Manage stock control, multiple warehouses, multiple branches and online sales.

Retail →

Inventory management, business intelligence, order processing, CRM, EPOS, ecommerce and financials.

We cater to diverse industries. If your sector isn't listed above, contact our experts to explore potential compatibility.    Are we a good fit →

GenetiQ Primary Logo
Our next-generation cloud ERP
GenetiQ ERP Laptop and iPad

Browser-based solution with industry-leading personalisation and flexibility.

Learn more about GenetiQ →
Intact Xline
Out-of-the-box business software

Low cost solution for small businesses, hosted on your desktop or in the cloud.
More about Intact Xline →
Intact iQ Logo Primary
Comprehensive desktop ERP

Feature-rich ERP platform with flexibility and customisation at its core.
More about Intact iQ →

Wondering which of our solutions would be best for your business?  Compare Intact solutions →

Explore Intact
Why choose Intact? →
Testimonials →
Case studies →
Fix what's broken
Manual tasks slowing you down?
Can't see what’s really going on?
Too many systems, not enough sync?
Solve your challenges
Stock issues keeping you up at night?
Sales taking too long or getting stuck?
Chasing numbers at month-end?
Mobile Web

Intact iQ
A comprehensive desktop ERP solution

Designed for merchants, wholesalers, distributors and retailers.

Intact iQ: Desktop ERP solution.

Intact iQ is our desktop-based ERP system that connects all areas of your business with seamless mobile extensions. Perfect for businesses requiring robust on-premise solutions.

For our true cloud, browser-based ERP solution, explore GenetiQ here.

We also offer hybrid deployments combining both platforms for optimal flexibility.

Let's talk!
iQ-Product-Images-Multi-Screen_updated (1)

One end-to-end platform

When your business operates on a single system, everything runs smoother.

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The Intact iQ difference

Unmatched flexibility
Enjoy the freedom to tailor your system to perfectly fit your needs.
Unique customisation
Avail of our user-friendly customisation tools to personalise your screens.
Feature-rich solution
Our 32 years of experience have shaped our current, Intact iQ solution.
Empower your team on the go
Mobilise your staff by giving them access to critical information, any time, anywhere.
Seamless integration
Our true REST API seamlessly connects your entire business.
Future-ready. Always.

Stay future-ready with our customer-driven product roadmap and cutting-edge technologies.

Ready for anything

Intact iQ is designed to meet the unique needs of merchants, wholesalers, and distributors, with features tailored for each sector. But what truly makes Intact iQ special is its flexibility—our customisation tools empower you to personalise the software to suit your individual needs.

With its rich features, scalability, and ongoing innovation, Intact iQ can evolve alongside your business. And our true REST API ensures seamless integration with other systems, keeping you ahead of the curve. Embrace the future confidently with Intact iQ.

Download the Intact iQ Brochure
Control Desk

What's Coming in 2025

Here are just some of the new innovations coming your way in 2025.

Production Scheduling Our new Production Scheduler lets you plan Works Order treatments with an interface similar to Transport Scheduler. It creates Production Jobs for machine treatments and is included in your existing Works Order license.
Product Configurator Custom product specifications
Advanced Replenishment 2 Improved inventory management
Digital Communication New SMS/WhatsApp provider and inDocs Cloud
Enhanced Financial Tools New Cash Flow Statement and credit reconciliation
Customer Management  Support for prospects as customers
Intact AI Action Search, content search, and intelligent suggestions
REST API Licensing Refined for desktop and cloud usage

Intact iQ feature overview

Financial management
Financials and accounting
Centralise financial reporting, management accounts, and online customer management in one solution.
More on Financials & Accounting →
Stock Control
Stock management
Automate order processing and enhance stock management across your branch/warehouse network.
More on Stock Management →
Point of sale
Trade counter / EPOS
Fast, accurate order processing and real-time visibility of your margin & stock information.
More on Trade Counter / EPOS →
Integrated eCommerce
Ecommerce integration
Through our ecommerce platform we offer a comprehensive range of integrated solutions.
More on eCommerce Integration →
Business Intelligence and Reporting
BI and reporting
Access enterprise-wide, integrated business intelligence tools for real-time, relevant data to aid decisions.
More on BI & Reporting →
Sales and marketing tools
CRM and marketing
Effectively manage your customers, suppliers, leads and prospects in a centralised location.
More on CRM & Marketing →
Process automation
Workflow automation
Streamline your business operations with automated tasks, processes, and rules for maximum efficiency.
More on Workflow Automation →
Mobility
Mobile access
Get 24/7 mobile access to view and capture real-time business information through our integrated app.
More on Mobile Access →
Integrations
Integration and connectivity

Effortlessly integrate and connect third-party applications to facilitate seamless data exchange

“Intact iQ has proven to be very versatile and easily customisable. We have been able to automate many business processes, making our company system driven and more efficient.”

Klipspringer
Michael Smith, General ManagerKlipspringer

“We knew when we selected the Intact iQ system that it would grow with us. It is a solid platform that can easily facilitate additional or different functionality in the future.”

JBS Group
Declan O'Donnell, Managing DirectorJames Boylan Safety

“Intact iQ has future proofed us as a business and has allowed us to move forward. The scalability of Intact iQ is incredible.”

East Coast Fittings
Matthew Hall, Sales & Development ManagerEast Coast Fittings

“With Intact iQ, we see the information we need instantly rather than having to run reports and it has brought a lot of time savers across the business.”

Brett Supplies
Gavin Brett, Operations Manager Brett Supplies

Our collaborative approach

At Intact, we're committed to transparency and collaboration from day one. We're here to partner with you every step of the way, ensuring that your system not only solves your immediate challenges but also continually adds value to your business operations.

From the moment we engage with you, we strive to establish a partnership that fosters trust and mutual understanding. And with over 30 years of industry expertise, we work with you to tailor your Intact iQ software solution to your business needs, ensuring immediate impact and long-term value.

Meet the Intact leadership team
Intact Staff Working with a Customer on thier Trade Counter

Frequently asked questions

I've just learned about your new GenetiQ product. What does this mean for me as an Intact iQ customer?

As an Intact iQ customer, you now have access to our next-generation ERP solution. GenetiQ is our new cloud-native, browser-based platform that builds on everything we've learned from developing Intact iQ.

While GenetiQ offers modern cloud benefits, your Intact iQ system will continue to receive full support and development. There's no requirement to switch - any transition would be entirely your choice when it makes sense for your business.
Will I be required to move to GenetiQ? No. Intact iQ will continue to be fully supported and developed. The decision to migrate to GenetiQ is entirely optional and can be made on your own timeline. GenetiQ provides an excellent pathway when you're thinking about upgrading your infrastructure to cloud-based solutions, but this transition will be at your discretion and pace.
Will support be ending for Intact iQ? Absolutely not. We remain committed to supporting and enhancing Intact iQ for the foreseeable future. Our 2025 roadmap demonstrates our ongoing investment in this product.
What's the difference between Intact iQ and GenetiQ? Intact iQ is our robust desktop-based ERP solution with over 30 years of development. GenetiQ is our new cloud-native, browser-based ERP platform designed for businesses seeking a fully cloud solution. Both provide comprehensive ERP functionality but with different deployment models. GenetiQ is built on the strong foundations of Intact iQ, incorporating all our 30+ years of experience and industry expertise in developing solutions tailored to our customers' needs.
How do I learn more about GenetiQ? Register for our launch webinar on April 10th to see GenetiQ in action. Then schedule a personalised demo where our team will help you determine which edition best fits your needs.

Designing perfect fit solutions is what we do best.

Let's explore ways we can get you operating at your best.
Speak to our experts

Technology stack

Our technology is based on the latest frameworks and is designed to integrate seamlessly
with 3rd party systems you currently use or may add in the future.

 

Tried and trusted process

30+ years developing and implementing industry focused ERP & business management solutions has shaped our proven Intact Implementation Process. It’s been engineered to deliver your project effectively, in the quickest time frame possible & the minimum amount of disruption.

Business Process Review

Business-process-reviewYELLOWWHITEIt all starts here. We spend time understanding how your business operates. What’s working? What needs improving? This enables both teams (yours & ours) to design & sign off on a scope of works for your project. From here we can map out your project journey with accuracy & clarity.

System Design

System-Design_YELLOWWHITEOur team designs & builds a business software solution that’s the perfect fit for your business. The outputs from phase one form the basis for how your system should be configured to reflect your settings, forms designs, reports, process workflows, and ledger settings. During this phase, individual user/role/company interfaces are personalised.

Pilot Phase

Pilot-Phase_YELLOWWHITETo ensure adequate functionality is in place for go-live, your consultant will lead each department head through their business processes in Intact. This is done in test mode using sample transactions.

User Acceptance Testing

User-acceptance-testing_YELLOWWHITETo enable a smooth transition to your new system, your project team get to use the system. This is your opportunity to get first-hand experience with the system & note any revisions. We encourage you to ask questions & gain a deep understanding of the software & how it is configured to support your business.

Operational Readiness

Operational-readiness_YELLOWWHITENow that the system has been checked, piloted & tested by your project team, we prepare your business to transition to your new system. This entails a final check & tidy of your system and sign off on items such as forms & screens. We also ensure sufficient end user training has taken place & that all hardware/ printers are in place.

Go Live

Go-live_YELLOWWHITEYou officially ‘go-live’ once we have completed the detailed implementation plan. Our Pro-Serve Consultant Team is onsite assisting and monitoring your success with the solution and providing any necessary assistance to ensure business operations are not disrupted.

Customer-centric product development

Our agile development framework enables us to quickly deliver new features that provide value.

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How our development team work

Our team is dedicated to continuously enhancing Intact iQ for our customers. Following the Scrum Framework, we're a dynamic and collaborative group, engaging in daily progress discussions and adapting as needed. By offering one core release annually, our goal is to consistently deliver stable updates, meeting the demands of our customers and partners in today's fast-paced digital world. This approach not only streamlines feedback cycles but also fosters confidence among our customers.

Scrum principles drive our commitment to transparency, adaptability, and rigorous quality assurance. Our QA team ensures that every update undergoes thorough inspection and testing, guaranteeing reliability and robustness. With a dedicated product owner managing the backlog, we stay aligned with the product's objectives, further supporting our customers' needs.
Development pipeline

With each annual update of Intact iQ, we add new features and modules based on feedback from our customers and partners, as well as industry trends. Customers receive updates explaining these new features, along with webinars demonstrating how these enhancements can benefit their business.

Then, the process begins again. We continue to listen to our customers and stay updated with the latest industry news, which guides us in planning for the next release.
Enhance and innovate with us

You can help shape the future of Intact iQ. We're always listening to our customers and keeping an eye on industry trends. But you can also share your ideas or suggest changes in our Ideation Forum, and vote on others' suggestions. The best ideas take centre stage, ensuring we always focus on what truly benefits your business.